Your Google Business Profile is the listing people see on Google Maps and in the box on the right when they search your business name. We're setting up short Google posts that go out from your listing alongside your website's articles, and we can't publish them until you've added us.
We ask for Owner rather than Manager because only an owner can add the other accounts our posting tools run through. You stay the Primary Owner of the listing, and you can take us off whenever you want.
Before you start
Sign in to the Google account that owns the listing. If you're not sure which one that is, it's usually the one that gets the emails when someone leaves a review. This is the email you'll be adding:
On a computer
- Go to google.com and search your business name.
- Above the results you should see a box that says Your business on Google. If you don't, you're signed in to the wrong account. Click your photo in the top right, switch, and search again.
- In that box, click the three dots and pick Business Profile settings.
- Click People and access.
- Click Add.
- Paste the email above.
- Under Access pick Owner. Not Manager.
- Click Invite.
On your phone
- Open the Google Maps app and make sure you're signed in to the account that owns the listing.
- Tap your profile photo, then Your Business Profile.
- Tap the three dots, then Business Profile settings.
- Tap People and access.
- Tap Add, paste the email above, and set Access to Owner.
- Tap Invite.
Google emails us the invite and we accept it on our end.
Go to business.google.com instead. Click your business if it asks you to pick one, then find People and access in the menu or behind the three dots next to the business name, then follow the same steps.
If your business isn't there either, a different Google account owns it. Try any other login you've ever used for the business, even an old one. If none of them work, text Matt and we'll go through Google to get it back.
Sometimes we request access from our side first. If you have an email from Google Business Profile saying someone asked for access to your listing, approving it from that email and choosing Owner does the same thing as the steps above.
Then text Matt
Just say it's done. We'll accept the invite.
Open People and access again. matt@mysmallbusinessmarketing.com should be in the list as an Owner. It'll say Invited until we accept, which is normal. If it's not in the list, the invite didn't go through, so run the steps again.